History
1997
In February, Ryan & Company is ranked the 13
th largest
CPA firm in the Dallas/Fort Worth area by the
Dallas Business
Journal, up from 19
th the previous year. The Firm also
launches a unique health and fitness club benefit for all management-level
employees, which is later expanded to provide free health and fitness club
memberships to all Firm employees and their spouses.
In March, the Firm leaves Providence Towers for a 22,000 square foot office
location in Galleria Tower Three. In response to continuing requests from clients, the
Firm launches a property tax practice in conjunction with The John L. Ferrell Company of
El Paso, Texas. The venture is named Ryan Ferrell.
In May, Ryan & Company admits Principals Richard H. Thompson and Gene
E. Bouchillon.
In June, Ryan & Company launches its inaugural client satisfaction survey
using an independent market research firm. Ryan & Company ranks in the 90
th
percentile in every major category. This independent survey becomes an annual
event, around which the Firm conducts firm-wide client service training.
By July 1997, Ryan & Company becomes the leading firm in Texas representing
clients in contested state tax matters. According to information provided by the
Texas Comptroller of Public Accounts, Ryan & Company has 57 contested cases
compared with 48 contested cases for all of the Big Five accounting firms combined.
The Firm ends 1997 with 60 employees and over $7 million in annual revenue.